E-commence Operations Supervisor 电子商务运营主管 Main Responsibilities岗位职责： 1. Setup Tmall business including but not limited to Tmall application, Tmall page design & setup, online sales & digital marketing strategy, and all logistics, warehouse management, and payment process and resources, customer complaint of e-commence customers 2. Draft and finalize the e-commence operations process including methodology to attract customer to place order, manage order and track order, e-commence sales channels mgt, digital marketing and promotion process and payment process. 3. Manage the Tmall operations team to meet company e-commence sales targets and develop Tmall operations team member. 4. Be responsible for digital marketing to ensure it can attract targeted customer then get the business 5. Promote company branding and product image via BBS, Weibo, Blog, events and so on. 6. Setup and manage e-commence sales channels/on-line distributor and help them to meet the sales target 7. Manage the in/out payment, inventory to ensure it’s 100% accurate 8. Handle customer complaint of e-commence customer to ensure customer satisfaction and get continuous business from them. 9. Handle other projects assigned by Manager.
Main Requirements岗位要求： 10. College in e-commence, or related discipline. 11. At least 3 years e-commence solid performance. Be familiar with Taobao, Tmall business operations. Super Taobao owners will be preferred 12. Be familiar with SEO technology, Baidu, Google and other search engines 13. Be familiar with taobao, Tmall business. 14. Good computer skills likes office, PS and editing skills. 15. Good interpersonal skill 16. Very good communication and good leaders who can train up your team member.
